FAQs

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QUESTIONS ABOUT PROGRAM REGISTRATION:

FAQs

  • How can I set up an online account?
  • How will I receive confirmation that my online registration form has been processed and I can now sign in to WebTrac to register for classes?
  • I do not have a computer at home and/or do not have access to the internet. Can I still register online?
  • I have a copy of the program brochure and already know the class that I want to register for. What is the quickest and easiest way to register for this class online?
  • I’ve turned in my online registration form and have received my account information. Now I’m ready to register for classes online. Where do I begin?
  • If a class is full can I or a family member be placed on a waiting list?
  • What forms of payment are accepted for online registration?
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QUESTIONS ABOUT STREET TREES:

FAQs

  • Can I choose my replacement street tree species?
  • Can I prune or remove my street tree?
  • How much does a replacement street tree cost?
  • I have never had a street tree. Can I plant my own?
  • What criteria may cause my street tree to be removed?
  • What kind of street tree will be planted in front of my property?
  • When will my replacement street tree be planted?
  • Why isn’t the City replacing the street tree in front of my property?
  • Will the City remove the street tree in front of my property?
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QUESTIONS ABOUT THE NEW COMMUNITY CENTER PASS:

FAQs

  • Can I use a credit card for my monthly payments?
  • Have the rates increased?
  • How does my family qualify for a Household Pass?
  • Is there a minimum time frame I must have my pass before I can cancel?
  • What amenities do I get with the new pass?
  • What if I am under the age of 65?
  • Who approved this increase?
  • Why are the individual area passes (gymnasium, pool, track and fitness) no longer available?
  • Will I still receive the senior discount?
  • Will my spouse under the age of 65 still be eligible for a membership?
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QUESTIONS ABOUT NEW SENIOR CENTER RATES:

FAQs

  • Can I use a credit card for my monthly payments?
  • Have the rates increased?
  • How does my family qualify for a Household Pass?
  • Is there a minimum time frame I must have my pass before I can cancel?
  • What amenities do I get with the new pass?
  • What if I am under the age of 65?
  • Who approved this increase?
  • Why are the individual area passes (gymnasium, pool, track and fitness) no longer available?
  • Will I still receive the senior discount?
  • Will my spouse under the age of 65 still be eligible for a membership?
More »

QUESTIONS ABOUT THE COMMUNITY CENTER EXPANSION:

FAQs

  • Where can I find information about the project?
  • How do I participate in the process?
  • Can anyone participate in the project?
  • What is the duration of the project?
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